Vhernier Boutique Manager
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Join Vhernier in Hong Kong as a Boutique Manager for their first APAC boutique. Lead the team, drive business, and enhance client experiences in this luxury retail role.
Overview
Vhernier, an esteemed name in the luxury jewelry sector, is renowned for its avant-garde designs and exquisite craftsmanship. As part of its expansion into the Asia-Pacific region, Vhernier seeks to establish a significant presence in Hong Kong, marking its first boutique in Asia. The brand, celebrated for its innovation and elegance, offers a dynamic work environment underpinned by the values of creativity and excellence.
Role & Responsibilities
- Lead all boutique and clientelling activities to enhance the boutique's performance and develop team members.
- Drive business by managing the team, setting priorities and objectives, and monitoring sales trends and key performance indicators.
- Ensure an outstanding client experience by delivering exceptional service and ensuring all clients feel welcomed and valued.
- Develop the team by uniting them behind common goals, coaching, and participating in the recruitment process.
- Oversee in-store operations, ensuring compliance with policies and growing operational excellence.
- Design the optimal organization structure and recruit suitable profiles to lead and develop the team.
- Communicate and motivate the boutique team around the brand's strategy and vision.
- Implement actions to achieve the commercial objectives of the boutique based on performance and KPI reviews.
- Act as an ambassador of the Maison, building direct contact with VIPs and ensuring a professional client service.
- Ensure compliance with all group, brand, and boutique policies and procedures, and maintain exceptional visual merchandising.
Qualifications
- Proven managerial experience in an international company, preferably in luxury retail.
- University degree preferred.
Skills
Experience
Significant experience in luxury retail management, with a focus on team leadership and client relationship development.
Education
University degree preferred.
Workplace
This position is based in Hong Kong, Hong Kong, China. Cerulean lists 250 open roles in Hong Kong, including 4 posted recently. The broader Hong Kong area accounts for 255 active listings on Cerulean, 4 of which are new. In China as a whole, Cerulean currently features 1.768 open positions, with 35 posted this week.
Benefits
Competitive benefits package including opportunities for professional development and growth within the company.
Culture
Vhernier fosters a culture of creativity, innovation, and excellence, where employees are encouraged to express their individuality and contribute to the brand's legacy of luxury and sophistication. The workplace environment is dynamic and collaborative, reflecting the brand's commitment to nurturing talent and promoting a sense of belonging and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.