Sales Associate
Van Cleef & Arpels is hiring a Sales Associate at the Hyundai Main Store in Seoul to deliver bespoke client service in a high‑jewellery boutique.
Overview
Van Cleef & Arpels is an haute joaillerie maison renowned for its artisanal craftsmanship, poetic design language and discreet service. As part of the Richemont group, the brand operates an international network of boutiques and invests in training, client development and preservation of savoir‑faire.
Role & Responsibilities
- Deliver exceptional, personalised client service and build long‑term relationships with local and international clientele.
- Achieve and exceed individual and boutique sales targets through active selling and clienteling.
- Conduct product presentations and consultations for high‑jewellery, fine jewellery and watch collections.
- Manage boutique floor standards: visual merchandising, window displays and housekeeping to brand guidelines.
- Operate the point‑of‑sale system, process transactions, and ensure accurate client records and CRM updates.
- Support inventory control, stock reception, transfers and end‑of‑day reconciliation with strict security procedures.
- Coordinate appointments, after‑sales service and follow‑up communications to maximise client retention.
- Participate in product and service training, sales meetings and boutique events to enhance product knowledge and sales capability.
Qualifications
- Proven experience in luxury retail sales, ideally within jewellery, watches or high‑end fashion.
- Demonstrable track record of meeting or exceeding sales targets and building a client book.
- Fluent service orientation with excellent interpersonal and negotiation skills.
- Polished professional appearance and ability to represent a luxury maison with discretion.
- Flexible availability to work retail hours, including weekends and evenings.
Skills
Experience
Minimum 2 years of direct sales experience in luxury jewellery, watchmaking or premium fashion retail, with a proven record of building client relationships and meeting sales objectives.
Education
High school diploma or equivalent; vocational training in retail, hospitality or luxury goods preferred.
Culture
The maison prizes craftsmanship, discretion and refined client service. The work environment blends rigorous standards of presentation with opportunities for deep product education and career progression within a heritage luxury group.