Marketing Manager
Van Cleef & Arpels is hiring a Marketing Manager (12‑month fixed term) in Sydney to lead local brand campaigns, retail activations and VIP events.
Overview
Van Cleef & Arpels is a Parisian haute joaillerie and luxury maison renowned for exceptional craftsmanship, poetic design and client service. The maison operates globally and is part of the Richemont Group, maintaining a culture that values artisanal savoir‑faire, creative excellence and discreet, client‑centric hospitality.
Role & Responsibilities
- Design and deliver the local marketing plan aligned with global brand strategy and commercial objectives for the Australian market.
- Plan, manage and execute integrated marketing campaigns across digital, social, PR, CRM and in‑store activations to drive brand equity and footfall.
- Coordinate with regional and global brand teams to adapt creative assets, ensure brand consistency and implement campaign roll‑out schedules.
- Manage external partners and agencies (creative, digital, PR, events), including briefs, budgets, timelines and performance evaluation.
- Collaborate closely with retail operations and boutique teams to develop clienteling initiatives, visual merchandising support and staff training for campaign launches and events.
- Oversee local PR and event programmes, including product launches, trunk shows and VIP client events, ensuring high‑touch execution and post‑event reporting.
- Monitor campaign performance and retail KPIs, produce regular reporting and insights, and recommend optimisation measures to senior stakeholders.
- Manage the local marketing budget and ensure cost control while maximising ROI on activations and media spend.
Qualifications
- Tertiary qualification in Marketing, Communications, Business or a related discipline (or equivalent proven experience).
- Minimum five years of marketing experience, with at least some background in luxury goods, high‑end retail or premium services.
- Proven experience managing integrated campaigns, PR and events in a retail environment.
- Demonstrated ability to manage agencies, budgets and cross‑functional stakeholders in fast‑paced luxury settings.
Skills
Experience
At least five years' professional experience in marketing, preferably within luxury goods, premium retail or a high‑end service environment. Track record of delivering multi‑channel campaigns, managing agencies and executing client‑facing events.
Education
Bachelor's degree in Marketing, Communications, Business or equivalent; postgraduate qualifications in marketing or luxury brand management are advantageous but not mandatory.
Culture
The maison cultivates a refined, craft‑led culture that prizes creativity, precision and personalised client service. Teams operate collaboratively across boutique, regional and global partners, combining heritage artisanal values with contemporary luxury marketing practices.