High Jewelry Retail Intern

Overview

Van Cleef & Arpels is an iconic Parisian maison renowned for its haute joaillerie, exceptional craftsmanship and poetic design language. As part of the Richemont group, the house combines artisanal savoir‑faire with an international retail footprint and a commitment to refined client service.

Role & Responsibilities

• Support boutique sales advisors in delivering discreet, personalised service to high‑net‑worth and VIP clients.
• Manage appointment scheduling, prepare client files and maintain CRM records with meticulous attention to confidentiality.
• Assist with merchandising and visual presentation of high jewelry pieces to uphold maison standards.
• Take part in inventory control, stock reconciliation and secure handling procedures for high‑value merchandise.
• Provide administrative support including sales reporting, gift wrap preparation and sales documentation.
• Contribute to in‑store events and private viewings, coordinating logistics and client communications.
• Rapidly acquire product knowledge across collections and articulate key design, gemological and technical features to the sales team.
• Collaborate with boutique operations to ensure a seamless client journey and uphold brand presentation standards.

Qualifications

• Currently enrolled in a tertiary programme (Bachelor’s or Master’s) in Luxury Management, Business, Marketing, Fashion or a related discipline.
• Strong interest in high jewelry, gemstones and luxury retail.
• Exceptional interpersonal skills with a polished, professional demeanour and strong client‑service orientation.
• High degree of discretion, reliability and respect for confidentiality when handling sensitive client information and high‑value items.
• Organisational rigor, attention to detail and the ability to prioritise tasks in a fast‑paced boutique environment.
• Availability to work retail hours, including evenings and weekends, for the duration of the internship.

Skills

Experience

Relevant client‑facing or retail experience is advantageous but not required; previous internships, part‑time roles in luxury retail, hospitality or customer service will be considered positively.

Education

Enrolled in a Bachelor's or Master's programme in Luxury Management, Business, Marketing, Fashion or a related field.

Culture

The maison cultivates an environment defined by artisanal excellence, refinement and respect for heritage. Teams operate with a client‑centric ethos, where mentorship and technical training are provided to develop an appreciation for craftsmanship and high jewelry savoir‑faire.