Van Cleef & Arpels Client Experience Intern — Gifts Development
Van Cleef & Arpels — Paris — Client Experience Intern (Gifts Development). Internship supporting client gifting, boutique coordination and gifting operations.
Overview
Van Cleef & Arpels is a distinguished maison of haute-joaillerie and high watchmaking, renowned for artisanal craftsmanship, poetic creativity and exceptional client service. As part of the Richemont group, the house combines heritage savoir-faire with an international retail network and a commitment to refined luxury experiences.
Role & Responsibilities
- Support the design, rollout and operational management of the client gifting programme and seasonal gift initiatives.
- Coordinate sourcing, inventory control, packaging, personalization and quality assurance for gifted items in partnership with boutiques and external suppliers.
- Assist boutique teams and client advisors with gift allocation, fulfilment, personalization requests and logistical follow-through.
- Produce regular reports and analyses on gifting activity, monitor budgets and track KPIs to inform decision-making.
- Act as a liaison between Client Experience, Retail, Marketing and Logistics to ensure seamless execution of gifting operations and associated client events.
- Maintain rigorous standards of brand presentation, confidentiality and client discretion at all stages of the gifting process.
Qualifications
- Currently enrolled in a Bachelor's or Master's programme in Luxury Management, Marketing, Business, Communications or a related discipline.
- Excellent organisational skills with meticulous attention to detail and the ability to manage competing priorities in a fast-paced environment.
- Strong interpersonal skills and a client-first mindset; high level of discretion and professionalism.
- Fluent French (oral and written); professional-level English.
- Proficiency in Microsoft Excel and PowerPoint; familiarity with CRM tools is an advantage.
Skills
Experience
Previous internship or part-time experience in luxury retail, client services, clienteling, CRM or gifting operations is preferred. Hands-on exposure to boutique environments or luxury events is an advantage.
Education
Enrolled in a Bachelor's or Master's degree in Luxury Management, Marketing, Business, Communications or equivalent.
Workplace
This position is based in Paris, Île-de-France, France. Cerulean lists 3.334 open roles in Paris, including 68 posted recently. The broader Île-de-France area accounts for 3.743 active listings on Cerulean, 100 of which are new. In France as a whole, Cerulean currently features 4.294 open positions, with 128 posted this week.
Culture
Van Cleef & Arpels fosters a culture rooted in craftsmanship, creativity and refined client service. The working environment prizes collaborative problem-solving, exacting standards and discretion, offering hands-on exposure to haute-joaillerie operations within an international luxury network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.