Boutique Administrator

Location New YorkNew YorkUSA
Type Other
Seniority Mid-Level
Posted Mar 16, 2026
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Van Cleef & Arpels — New York seeks a Boutique Administrator to manage store administration, inventory control and client records.

Overview

Van Cleef & Arpels is a Parisian maison of high jewellery and watches renowned for artisanal craftsmanship, poetic design and exceptional client service. The maison operates a global network of boutiques and retail teams and is part of the Richemont group, offering employees a heritage-driven luxury environment with a focus on creativity, savoir‑faire and discreet client relations.

Role & Responsibilities

  • Provide day-to-day administrative and operational support to the New York boutique, including correspondence, filing and documentation management.
  • Oversee inventory control and stock reconciliation, coordinate cyclical audits and liaise with logistics for deliveries and returns.
  • Prepare and process vendor invoices, purchase orders and expense reports; reconcile petty cash and daily cash reports with accuracy and confidentiality.
  • Maintain and update client files and CRM records; support clienteling activities and coordinate VIP appointment scheduling with sales staff.
  • Coordinate scheduling, onboarding paperwork and administrative HR tasks with regional HR and store leadership.
  • Produce regular operational and financial reports for the boutique manager and regional office; escalate discrepancies and propose corrective actions.
  • Act as primary local liaison with corporate teams (finance, HR, visual merchandising, security) to ensure boutique compliance with company policies and standards.
  • Support visual merchandising and event logistics as required, including preparation for trunk shows and private client viewings.

Qualifications

  • Proven discretion and ability to handle confidential information related to high-value clients and transactions.
  • Excellent organizational skills with meticulous attention to detail and strong numerical accuracy.
  • Professional verbal and written communication skills; ability to interact with a diverse, high-net-worth clientele.
  • Demonstrated competence with Microsoft Office (Excel, Outlook) and comfort using CRM and POS systems.
  • Strong problem-solving skills and the capacity to prioritise competing demands in a fast-paced luxury retail environment.

Skills

Clienteling and VIP client management Inventory control and stock reconciliation Point-of-sale (POS) systems CRM systems Microsoft Excel Financial reconciliation and basic accounting procedures Calendar and appointment management Vendor invoicing and purchase order processing

Experience

Ideally 3+ years of administrative or operations experience within luxury retail, hospitality, or a client-facing environment; prior exposure to high-value merchandise and boutique workflows is highly desirable.

Education

High school diploma required; associate degree or bachelor’s degree in business administration, hospitality, or a related field preferred, or equivalent professional experience.

Culture

The workplace culture emphasises craftsmanship, discretion and elevated client service consistent with Van Cleef & Arpels’ heritage. Teams operate in a collegial, detail‑oriented environment where refinement, respect for artisanship and a boutique‑level approach to client relations are central.