Sales Consultant

Seniority Entry-Level
Posted Feb 6, 2026

Join Tissot in Köln as a Sales Consultant, part of the Swatch Group. Leverage luxury retail experience to drive sales and customer satisfaction.

Overview

Tissot, a distinguished name in the world of luxury watches, is part of the prestigious Swatch Group. The Swatch Group is renowned for its diverse portfolio of exceptional watch brands, each embodying a unique blend of tradition and innovation. As an employer, Tissot offers a dynamic environment where craftsmanship and cutting-edge technology converge.

Role & Responsibilities

  • Provide exceptional customer service and personalized sales assistance to clients.
  • Maintain an in-depth knowledge of Tissot products and brand heritage.
  • Achieve sales targets and contribute to the overall success of the concession.
  • Ensure the concession is visually merchandised to the highest standards.
  • Handle customer inquiries and resolve any issues with professionalism.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Proficiency in German and English.
  • Strong understanding of the luxury watch market.

Skills

Excellent communication and interpersonal skills. Ability to build and maintain client relationships. Strong sales acumen and negotiation skills.

Experience

A minimum of 2 years of experience in luxury retail or a related field is required.

Education

A high school diploma or equivalent is required. Additional certifications in sales or customer service are advantageous.

Benefits

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

Culture

Tissot fosters a culture of excellence and innovation, where employees are encouraged to develop their skills and contribute to the brand's legacy of precision and elegance. The work environment is collaborative, with a strong emphasis on customer satisfaction and team success.