Technical Jewelry Manager

Overview

Tiffany & Co., a renowned name in the luxury jewelry sector, is part of the LVMH Group, a leader in luxury goods. Known for its exquisite craftsmanship and timeless designs, Tiffany & Co. offers a dynamic and innovative work environment at its Tiffany Workshop in Pelham, NY, where creativity and technical expertise converge to produce high jewelry collections that are celebrated worldwide.

Role & Responsibilities

• Assess product designs for technical feasibility and quality, considering alternative processes and tooling solutions.
• Build and maintain cross-functional relationships to enhance development processes.
• Collaborate on the allocation of new products focusing on technical aspects.
• Direct the creation of technical documentation and oversee industrialization processes.
• Monitor product development, ensuring alignment with industrial strategy.
• Work with operations managers to define estimates, set priorities, and allocate workloads.
• Maintain and develop traditional techniques while integrating new methods.
• Ensure the conception and reproducibility of all workshop pieces.
• Monitor development activities and provide technical support to teams.
• Collaborate on defining manufacturing processes and specifications.
• Monitor production and report on progress.
• Identify and assess technical risks related to supply and manufacturing.
• Coordinate technical efforts with Setters, Polishers, CAD, and Quality Control teams.
• Provide training and guidance to achieve quality standards and operational excellence.
• Make technical decisions to ensure the highest quality standards for all pieces.
• Facilitate root cause analysis and corrective actions for quality issues.
• Serve as a liaison across departments, coordinating projects between design, CAD development, and jewelry production.

Qualifications

• 5-8 years of experience in a High Jewelry environment.
• Strong organizational and time management skills.
• Customer service orientation and problem-solving capabilities.
• Ability to collaborate effectively within cross-functional teams.
• Experience in team leadership and managing sensitive information.
• Strong technical acumen with understanding of product development and manufacturing processes.
• Knowledge of High Jewelry traditions, standards, and industry codes.

Skills

Experience

Minimum of 5 years in a High Jewelry environment.

Education

Bachelor's degree or equivalent.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Culture

Tiffany & Co. fosters a culture of excellence and innovation, encouraging employees to push the boundaries of creativity and craftsmanship. The company values collaboration, integrity, and a commitment to quality, offering a supportive environment where talent can thrive.