Team Manager
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Join Tiffany & Co. in Orlando as a Team Manager, leading sales and operations to enhance the luxury client experience. Apply now for this dynamic role in the Watches & Jewellery sector.
Overview
Tiffany & Co., a distinguished part of the LVMH Group, is renowned for its exquisite craftsmanship and luxury offerings in the Watches & Jewellery sector. As a leader in the industry, Tiffany & Co. provides an unparalleled work environment that fosters creativity, innovation, and excellence. Employees are encouraged to cultivate an entrepreneurial spirit while delivering exceptional service and maintaining the brand's prestigious reputation.
Role & Responsibilities
- Lead and support the sales, operations, and security teams to achieve commercial targets and enhance the Tiffany store experience.
- Oversee store operations in the absence of the Director, ensuring seamless execution of strategy.
- Foster a culture of service excellence and inspire team members to deliver extraordinary client experiences.
- Develop and deepen client relationships to meet or exceed sales and product category targets.
- Motivate and manage the team to consistently achieve store commercial goals.
- Drive client development activities to cultivate new and existing client relationships.
- Ensure a client-centric approach in all interactions, enhancing the Tiffany Experience.
- Optimize store amenities to create unique client experiences.
- Attract, hire, and retain top talent to maintain a high-performance climate.
- Provide continuous training, coaching, and feedback to improve team engagement and performance.
- Ensure operational efficiency and compliance with internal control procedures.
Qualifications
- Minimum of 3 years of retail or luxury retail store management experience or relevant customer-related experience.
- Proven track record in sales generation and achieving commercial results.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Proficiency with Microsoft Office and client tracking systems.
- Authorization to work in the United States.
Skills
Experience
Minimum of 3 years in retail or luxury retail store management or relevant customer-related experience.
Education
A college/university degree is desired.
Benefits
Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.
Culture
Tiffany & Co. prides itself on a culture that values creativity, innovation, and excellence. The company encourages an entrepreneurial spirit and emphasizes that 'People Make the Difference,' fostering an inclusive and dynamic workplace where diversity is celebrated.