Team Manager
Join Tiffany & Co. in New York as a Team Manager, leading sales and operations to exceed targets. Competitive pay and benefits offered.
Overview
Tiffany & Co., a renowned name in luxury jewelry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate. As an employer, Tiffany & Co. is celebrated for its commitment to craftsmanship, innovation, and the cultivation of a diverse and inclusive workplace. The brand is synonymous with elegance and excellence, offering employees the opportunity to contribute to a legacy of luxury and sophistication.
Role & Responsibilities
- Coach, guide, and support sales and operations teams to meet or exceed commercial and profitability targets.
- Build a climate of service excellence and lead the team to deliver extraordinary client experiences.
- Manage and motivate the team to achieve or exceed store commercial targets.
- Drive client development activities to cultivate new and existing clients.
- Provide management presence on the sales floor, ensuring Tiffany client experience expectations are met.
- Attract, hire, and retain top talent to cultivate a high-performance climate.
- Ensure exceptional operational support to drive sales and service.
- Manage efficient back-of-house operations and ensure compliance with operational procedures.
Qualifications
- Minimum of 3 years of retail or luxury retail store management experience.
- Proven track record in sales generation and achieving commercial results.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Proficiency with Microsoft Office and Point of Sales (POS) systems.
- Authorization to work in the United States.
Skills
Experience
Minimum of 3 years in retail or luxury retail store management or relevant customer-related experience.
Education
A college/university degree is desired.
Benefits
Tiffany employees are eligible for comprehensive benefits, including adoption and surrogacy assistance, parental leave, and programs supporting mental, emotional, physical, and financial well-being. Competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, and paid time off are also offered.
Culture
Tiffany & Co. fosters a culture of creativity, diversity, and inclusion, where employees are encouraged to reach their full potential. The brand is dedicated to creating a more inclusive jewelry industry and values the unique perspectives and experiences of its workforce.