Team Manager
Join Tiffany & Co. in Dubai as a Team Manager at the Mall of the Emirates. Lead sales and operations, ensuring exceptional client experiences in a luxury retail environment.
Overview
Tiffany & Co., a storied name in luxury jewelry since 1837, is renowned for its innovative designs and timeless elegance. As part of the esteemed LVMH group, Tiffany & Co. offers a dynamic environment that fosters creativity and excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within the luxury sector.
Role & Responsibilities
- Lead and support the sales, operations, and security teams to achieve commercial targets and enhance the Tiffany store experience.
- Assume oversight of the store in the absence of the Store Manager.
- Coach and guide the team to deliver exceptional client experiences and meet profitability targets.
- Cultivate an entrepreneurial spirit and embody LVMH values in leadership.
- Manage and motivate the team to consistently achieve or exceed store commercial targets.
- Deepen client relationships to achieve sales targets and relevant KPIs.
- Drive client development activities to cultivate new and existing clients.
- Ensure exceptional operational support to drive sales and service.
- Manage back-of-house operations and ensure compliance with internal control procedures.
Qualifications
- Minimum of 5 years of sales management experience within retail or luxury retail.
- Proven track record in sales generation and achieving commercial results.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Proficiency with Microsoft Office software and Point of Sales (POS) systems.
- Strong oral and written communication skills.
Skills
Experience
A minimum of 5 years in sales management within retail or luxury retail is required.
Education
A university degree is preferred.
Benefits
The position offers opportunities for career growth and development within the prestigious LVMH group.
Culture
Tiffany & Co. fosters a culture of innovation, excellence, and inclusivity. The brand values diversity and encourages an entrepreneurial spirit, providing a supportive environment for professional development.