Team Manager
Join Tiffany & Co. in Carmel as a Team Manager, leading sales and operations to enhance the luxury client experience. USA-based role.
Overview
Tiffany & Co., a renowned luxury jewelry brand, is part of the LVMH Group, a global leader in luxury goods. Known for its exquisite craftsmanship and iconic designs, Tiffany & Co. offers a prestigious work environment where employees can thrive in a culture of excellence and innovation.
Role & Responsibilities
- Lead and support the sales, operations, and security teams to meet or exceed commercial targets and enhance the Tiffany store experience.
- Assume oversight for the store in the absence of the Director, ensuring seamless operations and client service.
- Coach and guide the team to deliver extraordinary client experiences and achieve sales targets.
- Drive client development activities to cultivate new and existing client relationships.
- Optimize hospitality and store amenities to create unique client experiences.
- Attract, hire, and retain top talent to foster a high-performance climate.
- Ensure operational efficiency and compliance with internal control procedures.
Qualifications
- Minimum of 3 years of retail or luxury retail store management experience.
- Proven track record in sales generation and achieving commercial results.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Proficiency with Microsoft Office and Point of Sales (POS) systems.
- Authorization to work in the United States.
Skills
Experience
Minimum of 3 years in retail or luxury retail store management or relevant customer-related experience.
Education
A college/university degree is desired.
Culture
Tiffany & Co. fosters a culture of excellence, creativity, and innovation, where employees are encouraged to cultivate an entrepreneurial spirit. The brand is committed to diversity and inclusion, creating an environment where people who like people thrive.