Store Director
Join Tiffany & Co. in Walnut Creek as a Store Director. Lead sales and operations, drive client experiences, and manage a dynamic team in the luxury retail industry.
Overview
Tiffany & Co., a renowned name in the luxury jewelry sector, is synonymous with exquisite craftsmanship and timeless design. As part of the prestigious LVMH Group, Tiffany & Co. is committed to excellence in service and corporate sustainability. The brand offers a dynamic and rewarding work environment where employees are encouraged to deliver exceptional client experiences.
Role & Responsibilities
- Lead and develop the sales and operations of the Tiffany store to meet or exceed sales and profitability targets.
- Cultivate a climate of service excellence and lead the team to deliver extraordinary client experiences.
- Build spheres of influence within the store, the mall, and the city.
- Deepen client relationships to achieve commercial targets and drive lifetime loyalty.
- Identify business opportunities and implement actions to achieve or exceed sales targets.
- Manage and inspire the team to drive business through key product pillars.
- Elevate the in-store experience by delivering memorable moments.
- Optimize hospitality and store amenities to create unique experiences.
- Recruit and develop a successful team, fostering a best-in-class service and selling organization.
- Prioritize diversity and cultivate inclusive environments.
Qualifications
- Minimum of 7-10 years of sales management experience in retail or luxury retail.
- Proven track record in sales generation and managing sales goals.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Proficiency with Microsoft Office and client tracking systems.
- Authorization to work in the United States.
Skills
Experience
A minimum of 7-10 years in sales management within retail or luxury retail sectors, with a proven track record in sales generation and client relationship management.
Education
A college or university degree is preferred.
Benefits
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Culture
Tiffany & Co. fosters a culture of creativity, innovation, and excellence, where employees are encouraged to embody the LVMH values and contribute to a diverse and inclusive environment.