Store Director

Seniority Director
Posted Oct 9, 2025

Join Tiffany & Co. in New York as a Store Director. Lead a team to deliver exceptional client experiences and drive sales in a prestigious luxury environment.

Overview

Tiffany & Co., a revered name in the luxury jewelry sector, is synonymous with exquisite craftsmanship and timeless design. As part of the LVMH Group, Tiffany & Co. benefits from the resources and prestige of a global leader in luxury goods. The company is committed to sustainability and excellence, making it an esteemed employer for those passionate about luxury retail.

Role & Responsibilities

  • Lead and develop the sales and operations team to meet or exceed sales and profitability targets.
  • Foster a climate of service excellence and deliver extraordinary client experiences.
  • Cultivate an entrepreneurial spirit and embody LVMH values in leadership.
  • Build and maintain spheres of influence within the store, mall, and city.
  • Deepen client relationships to achieve commercial targets and drive loyalty.
  • Identify business opportunities to consistently achieve or exceed sales targets.
  • Manage and inspire the team to drive business through key product pillars.
  • Elevate the in-store experience by delivering memorable moments.
  • Ensure continuous Guest Experience management presence on the sales floor.
  • Optimize hospitality and store amenities to create unique experiences.
  • Recruit and develop a successful team, prioritizing diversity and inclusivity.
  • Assess capabilities and build development plans to grow talent at all levels.

Qualifications

  • Minimum of 7-10 years of sales management experience in retail or luxury retail.
  • Proven track record in sales generation and achieving sales goals.
  • Flexibility to work non-traditional hours, including nights, weekends, and holidays.
  • Authorization to work in the United States.

Skills

Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, PowerPoint. Experience with client tracking systems and Point of Sales (POS) systems. Ability to develop new opportunities and maintain client relationships.

Experience

Minimum of 7-10 years of sales management experience in retail or luxury retail.

Education

A college/university degree is desired.

Benefits

Competitive salary with bonus eligibility, professional development opportunities, and a dynamic work environment.

Culture

Tiffany & Co. fosters a culture of excellence, creativity, and innovation, with a strong emphasis on sustainability and corporate responsibility. The company values diversity and inclusivity, creating an environment where employees are encouraged to grow and succeed.