Senior Client Advisor (Department Store)

Location SeoulSeoulSouth Korea
Type Full-Time
Seniority Senior
Posted ✦ Today
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Tiffany & Co. seeks a Senior Client Advisor (Department Store) in Seoul, South Korea. Requires 3+ years' luxury jewellery sales experience.

Overview

Tiffany & Co. is an iconic American luxury jeweller celebrated for diamonds, high jewellery and enduring craftsmanship. Now part of the LVMH group, the maison operates a global retail network centred on exceptional design, meticulous quality and distinguished client service.

Role & Responsibilities

  • Develop and execute individual sales strategies to achieve and exceed personal and store revenue targets.
  • Deliver elevated client experiences through proactive clienteling, tailored product recommendations and relationship-building with new and existing customers.
  • Uphold and enhance Tiffany's brand value through expert product knowledge, refined presentation and attentive service befitting luxury jewellery.
  • Manage day-to-day store operations including merchandise presentation, inventory control and regular stock reconciliations in accordance with company policy.
  • Accurately record and update sales transactions in the store sales/POS system and support loss-prevention procedures.
  • Work a flexible schedule to meet business needs in a department-store environment, including weekends and peak trading periods.

Qualifications

  • Minimum three years' experience in luxury jewellery sales, preferably within department stores or high-end retail.
  • Proven ability to understand, commit to and achieve individual and store sales targets.
  • Excellent verbal communication and interpersonal skills with a client-first approach.
  • Availability for flexible shifts aligned with retail trading hours.
  • Candidates eligible under national veteran or disability preference programs will be prioritised in accordance with applicable law.
  • Educational background or coursework in jewellery, gemology or a related discipline, and possession of jewellery/gemology certifications are advantageous.

Skills

Clienteling and personalised relationship development Sales planning and target-driven selling Inventory management and stock reconciliation Sales/POS system operation and accurate transaction recording Product knowledge in diamonds, coloured stones and luxury jewellery Visual merchandising and impeccable store presentation

Experience

Minimum 3 years' proven experience in luxury jewellery sales, with a demonstrable track record of meeting sales targets and developing high-value client relationships; experience in department-store retail strongly preferred.

Education

High school diploma required; degree or coursework in jewellery, gemology or related field preferred. Jewellery- or gemology-related certifications are an advantage.

Culture

Tiffany & Co. blends a legacy of artisanal craftsmanship with contemporary luxury retailing; employees are expected to uphold exacting standards of quality and client service. The workplace emphasises product expertise, refined presentation and a client-centric, high-performance retail ethos.