Retail Learning Coach

Location Las VegasNevadaUSA
Type Full-Time
Seniority Mid-Level
Posted Feb 20, 2026
Apply Now

Join Tiffany & Co. in Las Vegas as a Retail Learning Coach, leading coaching strategies in a luxury environment. Competitive salary and benefits offered.

Overview

Tiffany & Co., a distinguished name in luxury jewelry and part of the LVMH conglomerate, is renowned for its exquisite craftsmanship and timeless designs. As an employer, Tiffany & Co. fosters a culture of innovation and excellence, encouraging its employees to uphold the brand's legacy while contributing to its future growth.

Role & Responsibilities

  • Lead in-the-moment coaching and feedback sessions with Client Advisors and Team Managers on the sales floor, focusing on client experience, relationships, selling, and leadership skills.
  • Evaluate performance using Key Performance Indicators such as sales, Average Unit Retail (AUR), conversion rates, and Net Promoter Scores.
  • Collaborate with Store Directors and Team Managers to develop 30-60-90 day coaching plans for mid-to-low performers.
  • Drive the implementation of training programs to ensure they translate into daily in-store behaviors.
  • Facilitate the onboarding process for new Client Advisors, ensuring adherence to Tiffany & Co.'s client experience and selling expectations.

Qualifications

  • Minimum 3-5 years of retail experience in a luxury environment, including roles in sales and people leadership.
  • Proven track record in sales, client relationships, and performance-based coaching.
  • Experience in driving change, tracking results, and assessing retail KPIs.

Skills

Strong leadership and interpersonal skills. Ability to assess and influence store needs through collaboration with headquarters and market teams. Excellent communication and presentation skills. Flexibility to work varied shifts, including days, nights, weekends, and holidays.

Experience

Minimum 5 years of experience in a luxury retail environment or elevated client-related roles.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Culture

Tiffany & Co. thrives on a culture of creativity and excellence, where employees are encouraged to innovate and contribute to the brand's enduring legacy. The workplace is collaborative and supportive, fostering professional growth and development.