Regional Client Development Manager

Location MiamiFloridaUSA
Type Full-Time
Seniority Manager
Posted Jan 24, 2026
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Join Tiffany & Co. in Miami as a Regional Client Development Manager. Drive client strategy and enhance brand loyalty in the luxury sector.

Overview

Tiffany & Co., a distinguished name in the luxury jewelry sector, operates under the umbrella of LVMH, a global leader in high-quality products. As an employer, Tiffany & Co. is renowned for its commitment to excellence, innovation, and the cultivation of a dynamic and inclusive work environment. The brand offers its employees the opportunity to engage with a rich heritage while contributing to the future of luxury retail.

Role & Responsibilities

  • Adapt the Global Client Development strategy to align with local market nuances and execute in partnership with regional stakeholders.
  • Design and implement high-touch client experiences tailored to regional expectations.
  • Collaborate with the Global Retail Excellence team and local Retail teams to ensure exceptional retail experiences and personalized client journeys.
  • Leverage regional data to implement localized client strategies for acquisition, retention, and engagement.
  • Empower Client Advisors to cultivate meaningful, long-term client relationships.
  • Build strong relationships with key regional stakeholders to foster collaboration and drive client development initiatives.
  • Develop and manage the regional Client Development budget, optimizing resource allocation.
  • Establish KPIs to measure the ROI of regional client development programs and provide performance updates.
  • Innovate and propose scalable activations using market best practices and data insights.
  • Lead, mentor, and develop a high-performing regional team in Clienteling and Client experience.
  • Advocate for a culture of personalization, hospitality, and client obsession across the regional retail network.

Qualifications

  • 8+ years in luxury retail, client development, hospitality, or client experience leadership.
  • Proven project management skills with multiple stakeholders in fast-paced organizations.
  • Proven leadership and team management skills.
  • Strong analytical skills, experience in managing budgets, and leveraging data.
  • Deep understanding of regional client behaviors, cultural nuances, and market dynamics.
  • Excellent communication and interpersonal skills.
  • Fluent in English and Spanish; Portuguese preferred.

Skills

Strategic thinking and adaptability to local market nuances. Strong relationship-building and stakeholder management. Budget management and resource optimization. Analytical skills and data-driven decision-making. Leadership and team development. Effective communication and influence.

Experience

Minimum 8 years in luxury retail, client development, hospitality, or client experience leadership, with a focus on retail/store operations.

Benefits

Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Culture

Tiffany & Co. is committed to fostering a culture of innovation, inclusivity, and excellence. The company values personalized client experiences and encourages a collaborative and dynamic workplace where employees are empowered to drive transformation and growth.