Operations Professional
Join Tiffany & Co. in Salt Lake City as an Operations Professional. This temporary role requires 3 years of retail operations experience and offers a dynamic work environment in the luxury sector.
Overview
Tiffany & Co., a part of the LVMH Group, is renowned for its luxury jewelry and exceptional craftsmanship. As an employer, Tiffany & Co. offers a dynamic work environment where employees are encouraged to deliver unparalleled customer experiences and uphold the brand's prestigious legacy. The company values innovation, excellence, and a commitment to quality, making it an esteemed place to build a career in the luxury sector.
Role & Responsibilities
- Lead back-of-house operations in the Tiffany store.
- Provide exemplary client service and collaborate with store leadership to support team initiatives and sales goals.
- Act as a key holder and manager on duty in the absence of store management, coordinating order fulfillment, inventory management, and client service activities.
- Ensure compliance with internal control procedures and maintain inventory accuracy.
- Support operational efficiency objectives and provide feedback on process improvements.
- Deepen client relationships to drive loyalty and sales.
- Execute operations and sales support functions to meet or exceed sales targets.
- Collect and manage customer data to cultivate client relationships.
- Enhance in-store experiences by delivering memorable customer interactions and acting on client feedback.
Qualifications
- 2-3 years of retail experience in operations with knowledge of merchandising, client service, and administration.
- Strong analytical skills.
- Proficiency in Microsoft Word and Excel.
- Ability to work retail hours, including nights, weekends, and holidays.
- Organized and detail-oriented.
- Flexibility to adapt to varying business needs.
- Authorization to work in the United States.
Skills
Experience
Minimum 3 years of retail experience in operations, with a focus on merchandising, client service, and administration.
Education
A college/university degree is preferred. Graduate Gemologist degree or previous GIA coursework is desirable.
Benefits
The position offers a comprehensive benefits package, including employee discounts, health insurance, and opportunities for professional development.
Culture
Tiffany & Co. fosters a culture of excellence, innovation, and dedication to customer service. Employees are encouraged to uphold the brand's legacy while contributing to a collaborative and dynamic work environment. The company values diversity and inclusivity, ensuring a supportive atmosphere for all team members.