Operations Professional

Location CarmelIndianaUSA
Type Full-Time
Seniority Mid-Level
Posted Mar 3, 2026
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Join Tiffany & Co. in Carmel as an Operations Professional. This role involves leading store operations, providing client service, and supporting sales goals. Located in the United States.

Overview

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to creating timeless pieces and exceptional customer experiences. As part of the LVMH group, Tiffany & Co. benefits from the global prestige and resources of one of the world's leading luxury goods conglomerates, offering employees a unique opportunity to be part of a legacy of excellence and innovation.

Role & Responsibilities

  • Lead back-of-house operations in the store, ensuring seamless execution of tasks.
  • Provide exemplary client service and collaborate with store leadership to support team initiatives and drive sales goals.
  • Act as a key holder and manager on duty in the absence of a manager, overseeing order fulfillment, inventory management, and client service activities.
  • Ensure compliance with internal control procedures and maintain inventory accuracy.
  • Support operational efficiency objectives and provide feedback on process improvements.
  • Mentor team members and coordinate work as manager on duty.
  • Enhance client relationships to foster loyalty and drive sales.
  • Execute sales support functions to achieve or exceed store sales targets.
  • Collect and utilize customer data to cultivate relationships.
  • Deliver memorable in-store experiences and act as a Tiffany brand ambassador.
  • Resolve client and employee concerns with sound judgment and policy knowledge.

Qualifications

  • 2-3 years of retail experience in operations, with knowledge of merchandising, client service, and administration.
  • Strong analytical skills.
  • Proficiency in Microsoft Word and Excel.
  • Authorization to work in the United States.

Skills

Organizational and detail-oriented capabilities. Flexibility to adapt to various tasks based on business needs. Ability to work retail hours, including nights, weekends, and holidays.

Experience

Minimum of 3 years in retail operations, with a focus on merchandising and client service.

Education

A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is desirable.

Benefits

Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.

Culture

Tiffany & Co. fosters a culture of elegance and excellence, where employees are encouraged to honor the brand's legacy while delivering personalized experiences to clients. The company values innovation, collaboration, and a commitment to maintaining the highest standards in luxury retail.