Operations Executive

Location SydneyAustralia
Type Full-Time
Seniority Mid-Level
Posted Jan 21, 2026
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Join Tiffany & Co. in Sydney as an Operations Executive. Oversee inventory, customer service, and client services in a luxury retail environment.

Overview

Tiffany & Co., a distinguished entity within the Watches & Jewellery division, has been a paragon of luxury and elegance since 1837. As part of the LVMH conglomerate, Tiffany & Co. is celebrated for its design innovation and exceptional service, making it one of the most recognizable luxury brands globally. The brand offers a unique opportunity to be part of its storied legacy, contributing to its continued success and growth.

Role & Responsibilities

  • Oversee inventory management, ensuring stock control, cycle count accuracy, and appropriate assortment and model stock levels.
  • Supervise and coordinate customer service activities related to repairs, servicing orders, and post-sale offerings.
  • Manage client services, including handling customer inquiries, stock availability, and post-sale offerings.
  • Oversee receiving and shipping functions, ensuring compliance with local regulations and liaising with transportation and customs agents.
  • Collaborate with store management to ensure back of house processes support service standards.
  • Manage, coach, develop, and train staff.

Qualifications

  • Tertiary Certificate or equivalent life/work experience
  • Minimum three years of retail stock management/inventory control experience, preferably within the jewelry industry

Skills

Problem-solving ability Strong customer service ethics Excellent verbal and written communication skills Strong interpersonal skills Proven multi-tasking ability and deadline management Advanced proficiency in MS Word, Excel, and MIPS Flexible working availability, including evenings, weekends, and public holidays

Experience

Minimum of 3 years in retail stock management or inventory control, preferably within the jewelry sector.

Education

Tertiary Certificate or equivalent life/work experience

Benefits

Competitive salary, career development opportunities, Tiffany designed training programs, and generous employee discounts.

Culture

Tiffany & Co. fosters a culture of elegance and excellence, where employees are encouraged to grow and develop within a supportive environment. The brand values creativity, grace, and an artful understanding of customer dreams, making it a treasured place to work.