Operations Coordinator
Join Tiffany & Co. in Los Angeles as an Operations Coordinator, delivering exceptional client experiences in luxury retail.
Overview
Tiffany & Co., a member of the LVMH Group, is renowned for its exquisite jewelry and luxury goods. As an employer, Tiffany & Co. is committed to creating an environment that fosters creativity and excellence, offering opportunities for professional growth and development within the luxury retail sector.
Role & Responsibilities
- Lead back-of-house operations in a Tiffany store.
- Provide excellent client service and collaborate with store leadership on key initiatives.
- Act as a manager on duty in the absence of a manager, including coordinating order fulfillment and managing inventory.
- Ensure compliance with internal control procedures and maintain inventory accuracy.
- Support operational efficiency objectives and mentor team members.
- Deepen client relationships to drive loyalty and sales.
- Collect customer data to cultivate new and existing clients.
- Deliver exceptional in-store experiences and resolve client concerns.
Qualifications
- 2-3 years of retail operations experience with knowledge of merchandising, client service, and administration.
- Strong analytical skills.
- Proficiency in Microsoft Word and Excel.
- Ability to work retail hours, including nights, weekends, and holidays.
- Organized and detail-oriented.
- Authorization to work in the United States.
Skills
Experience
Minimum of 3 years in retail operations, with a focus on merchandising, client service, and administration.
Education
A college/university degree is desired. Graduate Gemologist degree or GIA coursework preferred.
Culture
Tiffany & Co. is distinguished by its commitment to excellence and its dedication to creating memorable experiences for both clients and employees. The brand fosters a culture of innovation and luxury, where employees are encouraged to develop their skills and contribute to the legacy of the iconic Tiffany blue box.