Operations Coordinator

Location FarmingtonUSA
Type Full-Time
Seniority Mid-Level
Posted Jan 15, 2026
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Tiffany & Co. is seeking an Operations Coordinator in Farmington, United States, to lead store operations and enhance client experiences.

Overview

Tiffany & Co., a distinguished name in luxury jewelry and a part of the LVMH group, is renowned for its commitment to creating unforgettable experiences for its clientele. As a leader in the industry, Tiffany & Co. offers a workplace that values excellence, innovation, and the enduring legacy of its brand.

Role & Responsibilities

  • Lead all back-of-house operations in a Tiffany store.
  • Provide exceptional client service and collaborate with store leadership to support team initiatives and drive sales goals.
  • Act as a manager on duty in the absence of store management, including coordinating order fulfillment, managing inventory, and overseeing client service activities.
  • Ensure compliance with internal control procedures and maintain inventory accuracy.
  • Support operational efficiency objectives and provide feedback on process improvements.
  • Deepen client relationships to drive loyalty and increase spending.
  • Execute operations and sales support functions to achieve or exceed sales targets.
  • Collect and utilize customer data to cultivate new and existing client relationships.
  • Enhance in-store experiences by delivering memorable client interactions and demonstrating brand ambassador qualities.

Qualifications

  • 2-3 years of retail experience in operations, with knowledge of merchandising, client service, and shipping.
  • Strong analytical skills.
  • Proficiency in Microsoft Word and Excel.
  • Ability to work flexible retail hours, including nights, weekends, and holidays.
  • Organized and detail-oriented.
  • Authorization to work in the United States.

Skills

Leadership and managerial skills. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in data analysis and reporting. Customer service excellence.

Experience

A minimum of 3 years of experience in retail operations is required.

Education

A college/university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is desirable.

Benefits

Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.

Culture

Tiffany & Co. fosters a culture of elegance and innovation, where employees are encouraged to uphold the brand's legacy while contributing to its future. The work environment is collaborative, with a focus on delivering exceptional client experiences.