High Jewelry Manager
Join Tiffany & Co. in Dubai as a High Jewelry Manager, leading the growth of the high jewelry business across the MEA region. Leverage your expertise in luxury sales and client relationships.
Overview
Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the LVMH Group, Tiffany & Co. benefits from the extensive resources and global reach of one of the world's leading luxury conglomerates. The brand is committed to excellence, innovation, and the highest standards of quality, offering a dynamic and inspiring workplace for those passionate about luxury and craftsmanship.
Role & Responsibilities
- Develop and execute strategic plans to achieve and exceed high jewelry sales targets across the Middle East and Africa region.
- Focus on high-value sales, particularly achieving 50% of sales at Dubai Mall for pieces over 10 carats.
- Collaborate with retail teams to optimize high jewelry assortment planning and stock development.
- Enhance store environments to create exceptional high jewelry experiences for clients.
- Cultivate and nurture relationships with Very Important Clients (VICs) through bespoke experiences.
- Understand the lifestyle and preferences of high jewelry clients to provide personalized service.
- Recruit, build, and lead a dedicated high jewelry team, fostering a culture of excellence.
- Implement training and coaching programs focusing on product knowledge and sales techniques.
- Drive the High Jewelry Academy training program for unparalleled expertise.
- Maintain in-depth knowledge of the high jewelry market, including trends and competitor activities.
- Provide insights and feedback to regional and global teams on product development.
- Undertake regular business travel across the MEA region to support retail teams and engage with clients.
Qualifications
- Proven experience in high jewelry sales and management within a luxury retail environment.
- Demonstrated ability to develop and grow a high jewelry business.
- Exceptional client relationship management skills with a strong network of high-net-worth individuals.
- Strong leadership capabilities with experience in team building, training, and coaching.
- Deep passion for high jewelry and an intricate understanding of gemstones, craftsmanship, and design.
- Knowledgeable in luxury watches.
- Strategic thinker with excellent analytical and problem-solving skills.
- Impeccable communication, presentation, and interpersonal skills.
- Fluency in English; Arabic and other regional languages are a significant advantage.
- Ability to travel extensively across the MEA region.
Skills
Experience
Minimum 5 years of experience in high jewelry sales and management within a luxury retail environment.
Benefits
Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.
Culture
Tiffany & Co. fosters a culture of innovation, excellence, and inclusivity, where employees are encouraged to pursue their passions and develop their skills. The brand values creativity and collaboration, offering a supportive environment that champions diversity and professional growth.