High Jewelry Manager
Join Tiffany & Co. in Beverly Hills as a High Jewelry Manager, driving client relations and enhancing the luxury experience.
Overview
Tiffany & Co., part of the prestigious LVMH group, is renowned for its exquisite craftsmanship and timeless designs in the luxury jewelry sector. As an employer, Tiffany & Co. offers a dynamic and inspiring work environment where creativity and innovation are encouraged, and excellence is a standard.
Role & Responsibilities
- Develop and manage relationships with VIC/VVIC clients, exceeding client expectations.
- Collaborate with market leaders to execute effective outreach for VIC clients.
- Support new product launches, High Jewelry caravans, and ad hoc product events.
- Partner with Market Vice President and Director of Client Relations on sales pipeline.
- Understand client history and develop individual product positioning strategies.
- Engage with potential VIC clients through community involvement.
- Enhance selling skills and business acumen of High Jewelry Specialists.
- Identify opportunities in High Jewelry knowledge and collections with store leadership.
- Develop collateral for in-store client activations and virtual experiences.
- Create new and creative ideas to animate stores during events and launches.
- Work with production companies and vendors to execute client strategies.
- Ensure appropriate client treatment during VIC appointments.
- Host and enhance Blue Book and High Jewelry appointments.
Qualifications
- 7 years of experience in High Jewelry and Client Relations.
- Flexible schedule with potential night and weekend availability.
- Creative with a high taste level.
- Strong written, verbal, and presentation skills.
- GIA, GG, or AJP certification preferred.
- Strong interpersonal and relationship-building skills.
Skills
GIA certification
GG certification
AJP certification
Client Relations
High Jewelry expertise
Creative skills
Strong communication skills
Experience
Minimum of 7 years in High Jewelry and Client Relations.
Culture
Tiffany & Co. fosters a culture of creativity, innovation, and excellence. Employees are encouraged to cultivate an entrepreneurial spirit and deliver exceptional client experiences, making it a distinctive place to work in the luxury industry.