Global Client Relations (VIE)

Overview

Tiffany & Co. is an iconic American jeweller renowned for exceptional craftsmanship, high‑end jewellery and watches, and a global retail and corporate presence. Now part of the LVMH group, the maison combines storied heritage with the resources of a leading luxury conglomerate to deliver elevated client experiences across boutiques and flagship events worldwide.

Role & Responsibilities

• Support global strategies to identify, acquire and elevate high‑end clients by collaborating with Global teams to refine client advisor methodologies and client segmentation.
• Analyse the high‑end client database to identify trends, opportunities for growth, and actionable recommendations to meet ambitious High Jewelry targets.
• Conceive and contribute to bespoke client programs and in‑store activations that enhance personalised service and increase top‑tier client engagement.
• Plan, coordinate and provide on‑site support for international high‑jewelry events and exclusive client appointments, ensuring impeccable hospitality and operational execution.
• Prepare executive sales and event performance reports; translate CRM and event data into strategic insights and follow‑up actions.
• Support the enhancement and adoption of client insight tools and CRM processes to maximise personalised outreach and appointment effectiveness.
• Deliver ad‑hoc analytical projects focused on global high‑end clienteling to inform business development and activation priorities.
• Organise internal employee events in line with brand standards to reinforce corporate client relations capabilities and culture.

Qualifications

• Eligible for the VIE program: French or EU citizen (not a U.S. citizen), aged 18–28, available full time in New York for the entire 18‑month assignment, and in good standing with national service obligations.
• Demonstrable 3–5 years’ experience in high‑end client hospitality, luxury retail operations or strategic corporate roles servicing high‑net‑worth clientele.
• Proven experience organising and delivering HNW client events within a luxury context.
• Fluent English (advanced verbal and business writing skills).
• Deep understanding of the global luxury retail industry; specialised knowledge of high jewelry and watches is strongly advantageous.
• Exceptional analytical ability with experience translating data into strategic initiatives and commercial recommendations.
• Superior communication and presentation skills; proven ability to influence diverse, cross‑functional stakeholders.
• Ability to perform under pressure in a fast‑paced, high‑touch luxury environment and to collaborate effectively with global teams.

Skills

Experience

Minimum 3–5 years’ experience in high‑end client hospitality, luxury retail or corporate client strategy with a proven record of managing high‑net‑worth client events and driving client acquisition.

Education

Bachelor's degree in business, hospitality, luxury brand management, marketing or a related discipline preferred.

Culture

Tiffany & Co. blends heritage craftsmanship with contemporary luxury standards, prioritising impeccable client service and refined attention to detail. The workplace emphasises collaborative international teams, high standards of hospitality, and a commitment to delivering exceptional experiences at both boutique and corporate levels.