Client Advisor
Join Tiffany & Co. in Venice as a Client Advisor. Leverage your retail experience to embody the brand and drive sales. Fluency in Italian and English required.
Overview
Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its timeless elegance and innovative craftsmanship. As part of the LVMH Group, Tiffany & Co. offers a dynamic and inspiring work environment where employees are encouraged to honor the brand's storied past while contributing to its future. The company values thoughtful, curious, and optimistic individuals who are committed to excellence and the continuation of Tiffany's legacy.
Role & Responsibilities
- Embody the Tiffany brand in every client interaction, delivering extraordinary experiences.
- Achieve or exceed monthly, quarterly, and annual sales targets.
- Cultivate and deepen client relationships to drive loyalty and increase spend.
- Capture and manage client data effectively.
- Deliver a significant portion of sales through repeat business.
- Enhance in-store experiences by consistently creating memorable moments for clients.
- Demonstrate brand passion and ambassadorial qualities during all selling ceremonies.
- Execute best practices in hospitality and store amenities to optimize client experiences.
Qualifications
- Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
- Proven track record in achieving sales results.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with client tracking systems and Microsoft Outlook/email.
- Fluency in Italian and English.
Skills
Experience
Minimum of 3 years in retail or luxury retail, or relevant client-related experience.
Education
A college/university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.
Benefits
Tiffany & Co. offers a competitive benefits package, including opportunities for career advancement within the LVMH Group.
Culture
Tiffany & Co. fosters a culture of excellence, innovation, and respect. Employees are part of a legacy that values creativity and collaboration, with a focus on delivering exceptional client experiences. The brand encourages a dynamic work environment where personal growth and professional development are prioritized.