Client Advisor
Join Tiffany & Co. in St. Louis as a Client Advisor. This role involves embodying the brand, exceeding sales targets, and delivering extraordinary client experiences. Located in the United States.
Overview
Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its exquisite craftsmanship, timeless design, and commitment to corporate sustainability. As part of the LVMH Group, Tiffany & Co. benefits from the innovative spirit and global reach of one of the world's leading luxury conglomerates. The brand is dedicated to creating an environment that recognizes and rewards excellence, fostering a culture of optimism, love, inclusivity, and creativity.
Role & Responsibilities
- Embody the Tiffany brand in client interactions, delivering extraordinary experiences.
- Serve as a brand ambassador, conveying passion for Tiffany in every conversation.
- Develop and nurture client relationships to exceed sales targets.
- Foster a culture of clienteling and entrepreneurial spirit to grow outreach business.
- Achieve or exceed monthly, quarterly, and annual sales targets.
- Capture and cultivate client data to drive repeat business.
- Identify innovative methods to enhance client experiences.
- Deliver elevated client experiences through key product pillars.
- Convert clients through curiosity and discovery.
- Enhance in-store experiences by creating memorable moments.
- Demonstrate brand passion and personal touch during selling ceremonies.
- Leverage client feedback to improve in-store experiences.
- Optimize hospitality and store amenities for unique client experiences.
- Connect with clients' wardrobes to offer styling advice.
Qualifications
- Experience in retail or luxury retail, or relevant client-related experience.
- Proven track record of achieving commercial results.
- Ability to connect with clients.
- Flexibility to work non-traditional hours, including weekends and holidays.
- Ability to work with a diverse client base.
- Proficiency with POS systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
Skills
Experience
Minimum of 3 years in retail or luxury retail, or relevant client-related experience.
Education
A college/university degree is preferred.
Benefits
Tiffany & Co. offers a comprehensive benefits package, including opportunities for career advancement within the LVMH Group.
Culture
Tiffany & Co. fosters a culture of excellence, creativity, and inclusivity, where employees are encouraged to embody the brand's values of optimism and love. The company is committed to sustainability and corporate responsibility, creating a workplace that values diversity and innovation.