Client Advisor

Overview

Tiffany & Co., a renowned name in luxury jewelry, is synonymous with beauty, romance, and the iconic Blue Box. As part of the LVMH group, Tiffany & Co. is celebrated for its exquisite craftsmanship and timeless design. The brand offers a unique work environment where employees are encouraged to uphold high standards and contribute to a legacy of excellence.

Role & Responsibilities

• Embody the Tiffany brand in all client interactions, utilizing the 'Tiffany Touch' to create extraordinary customer experiences.
• Develop and maintain strong client relationships, aiming to exceed sales targets.
• Consistently achieve or surpass monthly, quarterly, and annual sales plans.
• Capture and manage client data to enhance customer loyalty.
• Deliver memorable in-store experiences, optimizing hospitality and store amenities.
• Act as a passionate brand ambassador, demonstrating commitment to the Tiffany ethos.

Qualifications

• High school diploma required; college degree preferred.
• Minimum of 5 years of experience in sales, preferably in luxury retail or a customer-facing role.
• Strong communication skills and ability to manage conflicts.
• Proven track record of achieving sales results.
• Flexibility in working hours and ability to work with a diverse clientele.
• Proficiency in Microsoft Office and CRM systems.
• Attention to detail and high tolerance for frustration.

Skills

Experience

A minimum of 5 years in sales, ideally within luxury retail or a related customer service field.

Education

High school diploma required; college degree preferred.

Culture

Tiffany & Co. fosters a culture of passion, kindness, and professional commitment. Employees are part of a legacy of fine craftsmanship and are encouraged to continuously educate themselves about new collections and the evolving luxury market. The brand is dedicated to sustainability and excellence, creating a work environment like no other.