Client Advisor
Join Tiffany & Co. in San Francisco as a Client Advisor. Deliver exceptional client experiences and embody the Tiffany brand. Competitive pay and commission opportunities available.
Overview
Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its exquisite craftsmanship and timeless design. As part of the LVMH Group, Tiffany & Co. is committed to excellence and sustainability, offering a workplace that values optimism, love, inclusivity, and creativity. Employees are encouraged to embody these brand ethics and contribute to the company's legacy of delivering exceptional client experiences.
Role & Responsibilities
- Embody the Tiffany brand in client interactions, ensuring each experience is extraordinary.
- Communicate effectively as a brand ambassador, conveying passion for Tiffany in every conversation.
- Develop and nurture client relationships to exceed sales targets and foster a clienteling culture.
- Achieve or exceed monthly, quarterly, and annual store commercial targets.
- Capture and cultivate client data to drive repeat business and lifetime loyalty.
- Identify innovative ways to enhance client experiences and grow business through key product pillars.
- Deliver memorable in-store experiences and demonstrate Tiffany brand ambassador behaviors.
- Optimize hospitality and store amenities to create unique client experiences.
Qualifications
- Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
- Proven track record in achieving commercial results.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
Skills
Experience
Minimum of 3 years in retail, luxury retail, or a client-related field such as hospitality.
Education
A college/university degree is preferred.
Benefits
Competitive compensation package with opportunities for sales commission.
Culture
Tiffany & Co. fosters a culture of excellence, inclusivity, and creativity. Employees are encouraged to live the brand's ethics and contribute to a collaborative and dynamic workplace environment.