Client Advisor
Join Tiffany & Co. in Philadelphia as a Client Advisor. Engage with luxury clients, drive sales, and embody the iconic brand. Apply now!
Overview
Tiffany & Co., a storied name synonymous with beauty, romance, and the iconic Blue Box, stands as a symbol of excellence in the luxury industry. With a legacy spanning 175 years, Tiffany has crafted a heritage of exquisite designs and romantic ideals. As part of the LVMH Group, Tiffany & Co. offers a unique workplace where passion, commitment, and high standards are the norm. Employees are encouraged to continually educate themselves about new merchandise collections, cultures, and the evolving luxury market, fostering a workplace like no other.
Role & Responsibilities
- Cultivate and deepen client relationships to drive lifetime loyalty and increase client spend.
- Consistently achieve or exceed monthly, quarterly, and annual sales targets.
- Capture and manage client data to enhance client relationships.
- Deliver a significant portion of sales through repeat client business.
- Elevate the in-store experience by delivering memorable moments to every client.
- Act as a Tiffany brand ambassador, demonstrating passion and personal flair during every client interaction.
- Execute best practices by optimizing hospitality and store amenities to create unique experiences.
Qualifications
- Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
- Proven track record in achieving sales results.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
Skills
Experience
A minimum of 3 years of experience in retail or luxury retail, or relevant client-related experience.
Education
A college/university degree is preferred. A Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.
Benefits
Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.
Culture
Tiffany & Co. fosters a culture of excellence, where employees are passionate, kind, and professionally committed. The brand's respect and love create a unique workplace environment that values high standards and continuous learning.