Client Advisor
Join Tiffany & Co. in Pasadena as a Client Advisor. Leverage your retail experience to embody the brand's luxury ethos and exceed sales targets. Competitive pay and career growth opportunities.
Overview
Tiffany & Co., a distinguished name in luxury jewelry and part of the global luxury conglomerate LVMH, is renowned for its exquisite craftsmanship and timeless design. As an employer, Tiffany & Co. is committed to fostering a culture that recognizes and rewards excellence, while promoting values of optimism, love, inclusivity, and creativity. The brand offers a unique opportunity to be part of a legacy that is synonymous with elegance and corporate sustainability.
Role & Responsibilities
- Embody the Tiffany brand in each client interaction, ensuring an extraordinary experience.
- Serve as a brand ambassador, conveying passion for Tiffany in every conversation.
- Develop and maintain client relationships to exceed sales targets.
- Foster a clienteling culture and encourage entrepreneurial spirit.
- Achieve or exceed monthly, quarterly, and annual sales targets.
- Capture and cultivate client data to enhance relationships.
- Deliver a significant portion of sales through repeat business.
- Identify innovative methods to enhance client experiences.
- Drive business through key product pillars.
- Elevate in-store experience by delivering memorable moments.
- Demonstrate Tiffany brand ambassador qualities during selling ceremonies.
- Execute best practices to optimize hospitality and store amenities.
Qualifications
- Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
- Proven track record in achieving commercial results.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
Skills
Experience
Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience.
Education
A college/university degree is desired.
Benefits
Competitive compensation package, opportunities for career advancement, and a dynamic work environment.
Culture
Tiffany & Co. promotes a workplace culture that values creativity, inclusivity, and excellence. Employees are encouraged to embody the brand's ethics and contribute to a collaborative and innovative environment.