Client Advisor

Location OttawaOntarioCanada
Type Part-Time
Seniority Mid-Level
Posted Oct 9, 2025
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Join Tiffany & Co. in Ottawa as a Client Advisor. Embrace a legacy of luxury and craftsmanship while delivering exceptional client experiences.

Overview

Tiffany & Co., a distinguished member of the LVMH Group, is renowned for its exquisite jewelry and exceptional craftsmanship. As an employer, Tiffany & Co. is committed to sustainability and corporate responsibility, cherishing its rich heritage while embracing innovation and change. The company fosters a culture of excellence and service, providing employees with opportunities to contribute to a legacy that transcends time.

Role & Responsibilities

  • Embody the Tiffany brand in each client interaction, ensuring an extraordinary experience.
  • Act as a brand ambassador, conveying passion for Tiffany in every conversation.
  • Develop client relationships and exceed sales targets through entrepreneurial efforts.
  • Foster a clienteling culture and encourage client development to grow outreach business.
  • Achieve or exceed monthly, quarterly, and annual store commercial targets.
  • Capture client data and cultivate new and existing client relationships.
  • Deliver a significant portion of sales through repeat client business.
  • Identify innovative ways to enhance the client experience and grow business.
  • Elevate in-store experience by consistently delivering memorable moments.
  • Execute best practices by optimizing hospitality and store amenities.

Qualifications

  • Experience in retail or luxury retail, or relevant client-related experience.
  • Proven track record in achieving commercial results.
  • Flexibility to work non-traditional hours, including nights, weekends, and holidays.
  • Authorization to work in the country where the position is based.

Skills

Excellent communication and interpersonal skills. Proficiency with Point of Sales (POS) systems and client tracking systems. Ability to connect with a diverse client base. Proficiency in Microsoft Outlook/email.

Experience

Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience.

Education

A college/university degree is desired.

Benefits

Tiffany & Co. is committed to fostering a workplace where individual differences are recognized, appreciated, and respected. Accommodations are available for applicants with disabilities throughout the hiring process.

Culture

Tiffany & Co. upholds the highest standards and lives its values in day-to-day work, fostering a legacy of innovation and service excellence. The company encourages a culture of diversity and inclusion, ensuring that all employees feel valued and respected.