Client Advisor
Join Tiffany & Co. in Costa Mesa as a Client Advisor. This role involves embodying the Tiffany brand, developing client relationships, and achieving sales targets. Located at South Coast Plaza, USA.
Overview
Tiffany & Co., a renowned name in luxury jewelry, is part of the esteemed LVMH Group, known for its commitment to exquisite craftsmanship, timeless design, and corporate sustainability. As an employer, Tiffany & Co. fosters an environment that values optimism, inclusivity, and creativity, encouraging employees to contribute to its legacy of excellence.
Role & Responsibilities
- Embody the Tiffany brand in each client interaction, ensuring an extraordinary experience.
- Communicate effectively as a brand ambassador, conveying passion for Tiffany in every conversation.
- Develop and maintain client relationships, exceeding sales targets through personalized engagement.
- Foster a culture of clienteling, encouraging entrepreneurial spirit and client development.
- Achieve or exceed monthly, quarterly, and annual store commercial targets.
- Capture and cultivate client data to enhance relationships and drive repeat business.
- Identify innovative methods to enhance client experiences and grow business.
- Deliver memorable in-store experiences, acting on client feedback to elevate service.
- Execute best practices in hospitality and store amenities to create unique client experiences.
- Connect with clients to offer personalized styling advice.
Qualifications
- Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
- Proven track record in achieving commercial results.
- Ability to connect with a diverse client base.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
Skills
Experience
Minimum of 3 years in retail or luxury retail, or relevant client-related experience.
Education
A college or university degree is preferred.
Benefits
Comprehensive benefits package including health, dental, and vision insurance, retirement plans, and employee discounts.
Culture
Tiffany & Co. promotes a culture of optimism, love, inclusivity, and creativity. The company values its employees' contributions to its legacy and encourages a collaborative and innovative work environment.