Client Advisor
Join Tiffany & Co. in Charlotte as a Client Advisor. Deliver exceptional client experiences and embody the Tiffany brand. Apply now!
Overview
Tiffany & Co., a renowned name in luxury jewelry, is part of the illustrious LVMH Group, a global leader in high-quality products. The brand is synonymous with exquisite craftsmanship, timeless design, and a steadfast commitment to corporate sustainability. Tiffany & Co. is dedicated to fostering a work environment that values excellence, creativity, and inclusivity, ensuring that each employee contributes to the iconic Tiffany Experience.
Role & Responsibilities
- Embody the Tiffany brand in all client interactions, ensuring an extraordinary experience.
- Act as a brand ambassador, conveying passion for Tiffany in every conversation.
- Develop and maintain client relationships to exceed sales targets.
- Foster a culture of clienteling and entrepreneurial spirit.
- Achieve or exceed monthly, quarterly, and annual sales targets.
- Capture and cultivate client data for relationship building.
- Deliver significant sales through repeat business.
- Identify innovative ways to enhance client experiences.
- Drive business through key product pillars.
- Convert clients through curiosity and discovery.
- Elevate in-store experiences by delivering memorable moments.
- Demonstrate passion as a Tiffany brand ambassador during sales ceremonies.
- Leverage client feedback to enhance in-store experiences.
- Optimize hospitality and store amenities for unique client experiences.
- Connect with clients to provide personalized styling advice.
Qualifications
- Experience in retail or luxury retail, or relevant client-related experience.
- Proven track record in achieving commercial results.
- Ability to connect with clients.
- Flexibility to work non-traditional hours.
- Ability to work with a diverse client base.
- Proficiency with POS systems, client tracking systems, and Microsoft Outlook.
- Authorization to work in the United States.
Skills
Experience
Minimum of 3 years in retail or luxury retail, or relevant client-related experience.
Education
A college/university degree is desired.
Benefits
Employees are offered a comprehensive benefits package that supports their well-being and professional growth.
Culture
Tiffany & Co. promotes a culture of optimism, love, inclusivity, and creativity. The company values its employees and encourages them to embody these brand ethics in their daily work, fostering an environment where excellence is recognized and rewarded.