Client Advisor

Location CancúnMexico
Type Full-Time
Seniority Mid-Level
Posted Oct 23, 2025
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Join Tiffany & Co. in Cancún as a Client Advisor. Leverage your sales expertise in luxury retail to embody the brand and exceed business objectives.

Overview

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its exquisite craftsmanship and timeless design. As part of the LVMH group, Tiffany & Co. embodies a daring vision and entrepreneurial spirit, fostering an environment where employees can honor the brand's storied past while innovating for the future.

Role & Responsibilities

  • Embody the Tiffany brand in every client interaction, ensuring each experience is extraordinary.
  • Serve as an excellent communicator and brand ambassador, conveying passion for Tiffany in every conversation.
  • Develop and nurture client relationships, exceeding business objectives through personalized service.
  • Foster a culture of customer care and promote entrepreneurial spirit to drive business growth.
  • Deepen client relationships to encourage loyalty and long-term spending.
  • Consistently achieve or surpass monthly, quarterly, and annual store sales targets.
  • Record client data and cultivate relationships with both new and existing clients.
  • Generate significant sales through repeat business.
  • Enhance in-store experiences by consistently delivering memorable moments to clients.
  • Demonstrate brand passion and utilize personal style during sales ceremonies.
  • Implement best practices to optimize store hospitality and amenities.

Qualifications

  • Minimum 3 years of retail sales experience, preferably in luxury or a related client-facing sector.
  • Proven track record of achieving commercial results.
  • Ability to connect with a diverse client base.
  • Flexibility in working hours.
  • Proficiency in point-of-sale systems, client tracking systems, and Microsoft Outlook/email.

Skills

Exceptional communication and interpersonal skills. Strong sales acumen and customer service orientation. Ability to work effectively with a diverse clientele. Proficiency in multiple languages is advantageous.

Experience

Minimum 3 years of retail sales experience, preferably in luxury or a related client-facing sector.

Education

University degree preferred. Degree in Gemology is a plus.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Culture

Tiffany & Co. fosters a culture of excellence, innovation, and sustainability, encouraging employees to dream of the future while honoring the brand's rich heritage. The workplace is dynamic and collaborative, with a strong emphasis on personal growth and development.