Client Advisor

Overview

Tiffany & Co., a distinguished entity within the Watches & Jewellery division, is renowned for its timeless elegance and exceptional craftsmanship. As part of the esteemed LVMH conglomerate, Tiffany & Co. offers a prestigious working environment that values excellence and innovation.

Role & Responsibilities

• Utilize strategic sales techniques to achieve or exceed individual sales targets by assisting customers in selecting and purchasing desired products.
• Respond promptly and appropriately to customer inquiries.
• Maintain existing customer relationships and develop new clientele through outreach, follow-ups, and exceptional service.
• Provide after-sales service and professionally handle customer complaints.
• Input and manage customer information within the database.
• Proficiently use company applications and software.
• Conduct inventory counts and manage store merchandise.
• Collaborate with team members to support the company's sales potential.
• Actively participate in and support the achievement of company goals.

Qualifications

• Minimum of 3 years of experience in luxury sales or related customer service experience.
• Outstanding sales capabilities.
• Excellent communication, customer service skills, and ability to manage multiple tasks.
• Ability to communicate and work with diverse individuals and teams in a fast-paced, dynamic environment.
• Willingness to work non-traditional hours, including evenings, weekends, and holidays.

Skills

Experience

A minimum of three years in luxury sales or a related customer service role is required.

Education

High school diploma or higher.

Benefits

Employees at Tiffany & Co. enjoy a comprehensive benefits package, including opportunities for professional growth and development within the luxury sector.

Culture

Tiffany & Co. fosters a culture of excellence, innovation, and collaboration, where employees are encouraged to contribute to the brand's legacy of luxury and sophistication.