Client Advisor
Join Tiffany & Co. in Bal Harbour as a Client Advisor. Leverage your retail or luxury experience to embody the brand and exceed sales targets in this prestigious location.
Overview
Tiffany & Co., a distinguished member of the LVMH group, is renowned for its exquisite craftsmanship and timeless design. As a leader in the luxury jewelry sector, Tiffany & Co. is committed to fostering an environment that celebrates creativity, inclusivity, and excellence. The brand is dedicated to corporate sustainability and recognizes the importance of its employees in delivering exceptional service and embodying the brand's values.
Role & Responsibilities
- Embody the Tiffany brand in each client interaction, ensuring an extraordinary client experience.
- Serve as a brand ambassador, conveying passion for Tiffany in every conversation.
- Develop and maintain client relationships, exceeding commercial targets.
- Foster a culture of clienteling and encourage an entrepreneurial spirit.
- Achieve or exceed monthly, quarterly, and annual store commercial targets.
- Capture and cultivate client data to deepen relationships and drive loyalty.
- Deliver a significant portion of sales through repeat client business.
- Identify innovative ways to enhance client experiences and grow business.
- Drive business through key product pillars and convert clients through curiosity and discovery.
- Elevate in-store experiences by delivering memorable moments to every client.
Qualifications
- Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
- Proven track record in achieving commercial results.
- Ability to connect with clients and work with a diverse client base.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
Skills
Experience
Minimum 3 years of experience in retail, luxury retail, or a client-related field such as hospitality.
Education
A college/university degree is desired.
Benefits
Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.
Culture
Tiffany & Co. fosters a culture of optimism, love, inclusivity, and creativity. The company values its employees and is committed to creating a supportive and rewarding environment where individuals are encouraged to innovate and excel.