Assistant Manager, Visual Experience Production (Temporary)

Overview

Tapestry is a global house of luxury lifestyle brands including Coach and Kate Spade New York. The group positions itself at the intersection of craftsmanship and accessible luxury, operating global retail, wholesale and digital channels. As an employer, Tapestry emphasises creativity, inclusivity and entrepreneurial thinking across its brand portfolio.

Role & Responsibilities

• Support the Senior Production Manager to deliver in-store display projects from brief through technical development, prototyping, production and installation across owned stores, wholesale partners and OOH experiential activations.
• Manage project budgets, obtain and evaluate vendor quotes, and ensure cost-effective, on-time, high-quality execution.
• Support new store openings by coordinating delivery of bespoke treatments, lightboxes and signage packages to defined timelines.
• Attend and oversee installations as required, including out-of-hours work and regional travel across EMEAI to ensure flawless execution.
• Create, shape and manage clear production briefs in partnership with Visual Merchandising and Marketing, defining timelines and proposing budgets aligned to market and partner needs.
• Raise purchase orders, reconcile invoices and maintain monthly accruals to support accurate financial reporting and vendor payment.
• Coordinate logistics tasks such as booking couriers, arranging freight forwarding, managing sample orders and maintaining production supplies.
• Maintain vendor relationships and uphold production and process discipline to continuously improve standards and delivery.

Qualifications

• Proven experience in visual merchandising production, with hands-on exposure to 3D display builds and understanding of 2D print processes.
• Foundational artworking skills sufficient to prepare and adjust production-ready files.
• Intermediate proficiency in Adobe Creative Suite.
• Intermediate SketchUp experience (essential); Rhino experience advantageous.
• Strong project management capability with demonstrated ability to lead projects from concept to completion.
• Excellent interpersonal and stakeholder management skills across cross-functional and regional teams.
• Outstanding time-management and prioritisation skills to handle multiple concurrent projects.

Skills

Experience

Demonstrable background in visual merchandising production and retail concept implementation, including experience with store openings, vendor coordination and on-site installations; proven ability to operate in fast-paced, cross-functional environments across multiple markets.

Education

Bachelor's degree or equivalent experience in visual merchandising, industrial/product design, theatre/production design or a related discipline preferred.

Culture

Tapestry cultivates a creative, inclusive workplace that values individuality and entrepreneurial spirit across its brands. The culture emphasises collaboration, continuous learning and a customer-centric approach, with an expectation of high standards, accountability and innovative thinking.