Store Manager

Seniority Manager
Posted Jan 1, 2026

Swatch is seeking a Store Manager for its Times Square location in New York, USA. This role requires retail management experience, strong leadership skills, and a passion for luxury fashion.

Overview

Swatch, a renowned brand within the Swatch Group, is a leader in the watchmaking industry, celebrated for its innovative designs and Swiss craftsmanship. As part of the Swatch Group, employees benefit from the resources and prestige of a global conglomerate dedicated to excellence in timepieces.

Role & Responsibilities

  • Oversee daily store operations to ensure efficiency and profitability.
  • Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
  • Manage inventory levels and ensure accurate stock management.
  • Implement visual merchandising standards to enhance the store's appeal.
  • Develop and execute strategies to drive store traffic and increase sales.
  • Handle customer inquiries and resolve complaints in a professional manner.
  • Prepare and analyze sales reports to identify trends and opportunities for growth.

Qualifications

  • Proven experience in retail management, preferably in the luxury or fashion sector.
  • Strong leadership skills with the ability to inspire and manage a team.
  • Excellent organizational and multitasking abilities.
  • Proficiency in retail management software and Microsoft Office Suite.

Skills

Leadership and team management Customer service excellence Sales and target-driven mindset Inventory management Analytical skills

Experience

Minimum of 3 years of experience in a managerial role within the retail industry, with a focus on luxury or fashion brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Benefits

Competitive salary package, health benefits, and opportunities for professional development within the Swatch Group.

Culture

Swatch fosters a dynamic and inclusive workplace culture that encourages creativity and innovation. Employees are valued for their contributions and are provided with opportunities for growth and advancement within the company.