Keyholder

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Location HoustonTexasUSA
Type Full-time
Seniority Entry-Level
Posted Feb 20, 2026

Join Swatch in Houston, TX as a Keyholder. This full-time role involves overseeing store operations, providing customer service, and supporting sales goals. Ideal for those with retail experience and strong leadership skills.

Overview

Swatch, a renowned brand within the Swatch Group, is recognized for its innovative approach to watchmaking, blending Swiss precision with contemporary design. As part of the Swatch Group, a global leader in the watch industry, Swatch offers a dynamic and creative work environment, fostering growth and excellence.

Role & Responsibilities

  • Oversee daily store operations and ensure adherence to company policies.
  • Provide exceptional customer service and address customer inquiries and concerns.
  • Support the management team in achieving sales targets and operational goals.
  • Maintain store presentation and ensure merchandise is displayed according to brand standards.
  • Assist in inventory management and loss prevention strategies.
  • Open and close the store, ensuring security protocols are followed.

Qualifications

  • Previous retail experience, preferably in a supervisory role.
  • Strong understanding of sales principles and customer service practices.
  • Ability to work flexible hours, including weekends and holidays.

Skills

Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in point-of-sale systems and retail software. Leadership skills with the ability to motivate and guide team members.

Experience

A minimum of 2 years of experience in a retail environment, with a focus on customer service and sales.

Education

High school diploma or equivalent.

Benefits

Competitive salary package, employee discounts, and opportunities for career advancement within the Swatch Group.

Culture

Swatch fosters an inclusive and vibrant workplace culture that encourages creativity and innovation. Employees are valued for their unique contributions and are provided with opportunities to grow within the organization.