Sales Associate

Overview

Swatch Group is a leading international watchmaking conglomerate comprising multiple brands across the full price spectrum. The Swatch brand is known for its bold, colorful, design-led watches that intersect art, fashion and technology. The Group emphasizes continuous training, professional development and internal mobility to support long-term employee career progression.

Role & Responsibilities

• Deliver exceptional, client-focused service to customers and build lasting client relationships to drive sales.
• Advise customers on Swatch products, features and collections, demonstrating product knowledge and styling recommendations.
• Achieve individual and store sales targets and contribute to store KPIs through proactive selling and follow-up.
• Operate POS systems, process transactions accurately and handle cash and payment reconciliation according to company procedures.
• Maintain premium store presentation and visual merchandising in line with brand guidelines.
• Manage stock: receive deliveries, perform inventory counts, and ensure accurate stock replenishment on the shop floor.
• Support store events, product launches and promotional activities as required.
• Provide after-sales support including basic product care advice and warranty/exchange assistance.

Qualifications

• Previous retail sales experience; experience in watches, jewellery or luxury accessories preferred.
• Customer-service oriented with a polished, professional manner and strong interpersonal skills.
• Ability to work a 35-hour weekly schedule and to perform on a fixed-term contract (CDD) covering 07/04/2026–31/08/2026.
• Strong numeracy and organisational skills for cash handling and stock management.
• Flexibility to work weekends and occasional evenings as required by store opening hours.

Skills

Experience

Prior experience in retail sales is required; preference given to candidates with experience in watchmaking, jewellery or luxury retail environments.

Education

High-school diploma (Baccalauréat) or equivalent; vocational training in retail or commerce is advantageous.

Culture

Swatch fosters a creative, design-oriented workplace where playful innovation and strong brand identity are central. The employer places emphasis on continuous professional development, offering training and internal mobility opportunities to support employees' career growth.