Field Operations Manager

Seniority Manager
Posted Dec 22, 2025

Join Swatch in Kuala Lumpur as a Field Operations Manager. This role involves overseeing field operations, ensuring efficiency, and aligning with business objectives. Ideal for experienced professionals in operations management.

Overview

Swatch, a renowned brand within The Swatch Group, is a global leader in the watchmaking industry. Known for its innovative designs and Swiss precision, Swatch offers a dynamic work environment that fosters creativity and excellence. The Swatch Group, headquartered in Switzerland, encompasses a diverse portfolio of watch brands, providing a robust platform for career growth and development.

Role & Responsibilities

  • Oversee and manage field operations to ensure efficiency and effectiveness.
  • Develop and implement strategic plans to improve operational processes.
  • Coordinate with cross-functional teams to align field operations with business objectives.
  • Monitor and analyze performance metrics to identify areas for improvement.
  • Ensure compliance with company policies and industry regulations.
  • Lead and mentor field operations staff to enhance productivity and performance.

Qualifications

  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Proven experience in operations management, preferably in the retail or luxury goods sector.
  • Strong leadership and team management skills.
  • Excellent analytical and problem-solving abilities.

Skills

Strategic planning and execution Operational efficiency Team leadership Performance analysis Compliance management

Experience

A minimum of 5 years of experience in operations management, with a focus on field operations within the retail or luxury goods industry.

Education

Bachelor's degree in Business Administration, Operations Management, or a related field.

Benefits

Competitive salary package, health insurance, employee discounts on Swatch products, and opportunities for professional development.

Culture

Swatch fosters a vibrant and inclusive workplace culture that encourages innovation and collaboration. Employees are empowered to contribute their unique perspectives and are supported in their professional growth.