Assistant Store Manager
Swatch seeks an Assistant Store Manager in Perth (Murray St) to support store operations, lead the sales team and drive retail performance.
Overview
Swatch is a globally recognised, design-driven watch marque and a creative pillar within The Swatch Group. Renowned for bold colour, accessible innovation and frequent artistic collaborations, the brand operates a fast-paced international retail network that prizes creativity, merchandising excellence and strong client engagement.
Role & Responsibilities
- Support the Store Manager in all aspects of daily store operations, including opening/closing procedures, cash reconciliation and compliance with company policies.
- Drive sales performance through active floor leadership, clienteling, upselling and the implementation of visual merchandising standards.
- Coach, motivate and develop sales associates to deliver high-quality customer service and achieve individual and team targets.
- Manage stock processes: receiving, inventory counts, transfers, shrinkage control and liaison with regional supply teams.
- Maintain presentation standards and execute store-level marketing initiatives, product launches and limited-edition drops to maximise footfall and conversion.
- Assist with rostering, performance feedback, training delivery and maintaining a safe, efficient work environment.
Qualifications
- Proven retail supervisory or assistant-management experience in watches, jewellery or premium/luxury retail.
- Demonstrable track record of meeting and exceeding sales targets and KPI delivery.
- Right to work in Australia.
- Availability to work retail hours including weekends and public holidays.
- Strong numeracy and a meticulous approach to cash handling and stock control.
Skills
Experience
Typically 2+ years in a supervisory or assistant-manager role within retail, ideally with exposure to watches, jewellery or premium lifestyle brands and experience delivering store sales targets and staff development.
Education
Secondary education required; Certificate IV or diploma in Retail Management, Business or equivalent is desirable.
Culture
Swatch fosters a vibrant, design-led retail culture that prizes creativity, fast product cycles and high-energy customer engagement. The workplace is collaborative and commercially focused, with emphasis on merchandising excellence and experiential retail.