Assistant Store Manager

Overview

Swatch, a renowned brand within the Swatch Group, is synonymous with innovation and playful design in the watchmaking industry. The Swatch Group, a global leader in the watch industry, offers a diverse portfolio of brands, providing a dynamic and creative work environment. As an employer, Swatch is committed to fostering talent and encouraging professional growth within a vibrant and inclusive culture.

Role & Responsibilities

• Assist the Store Manager in daily operations and management of the store.
• Ensure exceptional customer service and satisfaction.
• Supervise and train sales staff to enhance performance and productivity.
• Manage inventory levels and ensure product availability.
• Implement visual merchandising strategies to optimize store presentation.
• Handle customer inquiries and resolve complaints efficiently.
• Support in achieving sales targets and store profitability.

Qualifications

• Previous experience in retail management or supervisory role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in inventory management and visual merchandising.
• Customer service-oriented mindset.

Skills

Experience

A minimum of 2 years in a retail management or supervisory position, preferably within the luxury or fashion industry.

Education

High school diploma or equivalent; post-secondary education in business or related field preferred.

Benefits

Competitive salary package, employee discounts on products, opportunities for career advancement, and a supportive work environment.

Culture

Swatch fosters a culture of creativity, innovation, and inclusivity. The company values diversity and encourages employees to express their individuality while working collaboratively towards common goals. The work environment is dynamic, with a focus on professional development and continuous learning.