Assistant Store Manager
Join Swatch in New York as an Assistant Store Manager at the Times Square location. This role involves supporting store operations and leading a team to deliver exceptional customer service.
Overview
Swatch, a renowned brand under the Swatch Group, is a leader in the watchmaking industry, celebrated for its innovative designs and Swiss craftsmanship. The Swatch Group is a global conglomerate that encompasses a diverse range of watch brands, offering a dynamic and inclusive work environment that fosters creativity and excellence.
Role & Responsibilities
- Assist the Store Manager in daily operations and management of the store.
- Ensure high levels of customer satisfaction through excellent service.
- Supervise and motivate staff to meet sales goals and maintain store standards.
- Handle customer inquiries and resolve complaints in a professional manner.
- Manage inventory and ensure accurate stock levels.
- Support in the implementation of marketing strategies and promotional activities.
- Maintain visual merchandising standards to enhance the store's appeal.
Qualifications
- Previous experience in a retail management role, preferably in the luxury or fashion sector.
- Proven ability to lead and motivate a team.
- Strong understanding of retail operations and customer service principles.
Skills
Experience
Minimum of 2 years in a supervisory role within the retail industry.
Education
Bachelor's degree in Business Administration, Retail Management, or a related field preferred.
Benefits
Competitive salary with performance-based incentives, comprehensive health benefits, employee discounts, and opportunities for career advancement within the Swatch Group.
Culture
Swatch fosters a vibrant and collaborative workplace culture that values innovation, diversity, and personal growth. Employees are encouraged to express their creativity and contribute to the brand's legacy of excellence.