Assistant Store Manager

Seniority Mid-Level
Posted Jan 1, 2026

Join Swatch in New York as an Assistant Store Manager at the Times Square location. Contribute to a dynamic team in a leading global watch brand.

Overview

Swatch, a renowned brand within the Swatch Group, is celebrated for its innovative design and vibrant timepieces. As part of the Swatch Group, a global leader in the watchmaking industry, Swatch offers a dynamic work environment that fosters creativity and growth. The Swatch Group is known for its commitment to excellence and its diverse portfolio of prestigious brands.

Role & Responsibilities

  • Assist the Store Manager in daily operations and management of the store.
  • Oversee sales activities to ensure customer satisfaction and achieve sales targets.
  • Train, supervise, and motivate store staff to enhance performance and maintain high service standards.
  • Manage inventory control and visual merchandising to align with brand standards.
  • Handle customer inquiries and resolve complaints in a professional manner.
  • Contribute to the development of marketing and promotional strategies.

Qualifications

  • Proven experience in retail management, preferably in the luxury or fashion sector.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in inventory management and merchandising.
  • Customer-focused with a strong service orientation.

Skills

Leadership Sales Management Customer Service Inventory Control Communication

Experience

Minimum of 2 years in a retail management role, ideally within the luxury or fashion industry.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Benefits

Competitive salary package, employee discounts, and opportunities for career advancement within the Swatch Group.

Culture

Swatch fosters an energetic and creative workplace culture, encouraging innovation and collaboration. Employees are valued for their individuality and contributions to the brand's success, with a strong emphasis on professional development and teamwork.