Talent and Business Operations Manager

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Location VictoriaCanada
Type Full-time
Seniority Manager
Posted Feb 13, 2026

Sephora Canada is hiring a Talent and Business Operations Manager in Victoria, Canada. Join a leading beauty brand to manage store operations and talent development.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. Sephora Canada is celebrated for its dynamic approach to beauty, trendsetting capabilities, and dedication to delivering exceptional customer experiences, making it a beloved brand among Canadians.

Role & Responsibilities

  • Manage the People and Operations aspects of a specific Sephora store location.
  • Conduct final interviews for all key positions and utilize the online applicant tracking system for sourcing and hiring.
  • Oversee training-related functions and develop ongoing training strategies with Store Director and Education partners.
  • Write and deliver annual performance reviews and manage performance management situations.
  • Lead store operations, ensuring execution of all operations-focused processes and inventory management.
  • Demonstrate expertise in store sales performance, staffing, payroll, and controllable expenses.

Qualifications

  • Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

Skills

Excellent verbal and written communication skills. Ability to influence business partners at all levels. Proven ability to attract and develop talented store leaders. Strong understanding of store sales performance and operational processes.

Experience

Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

Benefits

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Culture

Sephora Canada fosters a culture of innovation, inclusivity, and excellence, celebrating diversity and the unique contributions of its employees. The company is committed to providing reasonable accommodations and utilizes AI technologies to enhance recruitment efficiency.