Store Operations and Talent Manager

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Seniority Manager
Posted Feb 18, 2026

Join Sephora in Sherbrooke, Canada, as a Store Operations and Talent Manager. Oversee team management and store operations, ensuring excellence in staffing and training.

Overview

Sephora, a prestigious name in the beauty industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to excellence and innovation. As an employer, Sephora is dedicated to fostering an inclusive and diverse environment where every individual is recognized, valued, and empowered to reach their full potential. The company encourages meaningful connections and celebrates diversity, making it a dynamic place to work.

Role & Responsibilities

  • Manage all aspects related to team members and store operations at a designated Sephora location.
  • Support staffing, store zoning, training, and onboarding of new beauty advisors.
  • Develop and execute ongoing store training strategies in collaboration with the Store Director and education partners.
  • Conduct final interviews for key positions and utilize the applicant tracking system for recruitment and hiring.
  • Provide comprehensive and timely annual performance evaluations for direct reports and oversee the process for the entire store.
  • Ensure operational excellence by leading store operations and managing inventory processes, including shipping, receiving, and compliance checks.
  • Demonstrate entrepreneurial spirit with a strong understanding of store sales, staffing, payroll processes, and controllable expenses.

Qualifications

  • Two to four years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

Skills

Excellent verbal and written communication skills with the ability to influence business partners at all levels. Proven ability to build teams by attracting and selecting talented store leaders capable of training and developing beauty advisors.

Experience

Two to four years in a similar retail management role or equivalent internal experience.

Benefits

Includes performance bonuses, a competitive benefits package, and robust training and development initiatives.

Culture

Sephora Canada is committed to providing reasonable accommodations for candidates with disabilities or other medical conditions. The company values transparency and efficiency, utilizing AI technologies in the recruitment process to enhance initial candidate screening and evaluation.