Sephora Store Manager

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Location
Employment Full-time
Seniority Manager
Posted Sep 4, 2025

Sephora in São Paulo, Brazil, seeks an experienced Store Manager to lead operations and customer service. Join a global leader in beauty retail.

Overview

Sephora, a subsidiary of the LVMH Group, is a leading global beauty retailer renowned for its innovative approach to beauty and exceptional customer service. As part of the prestigious LVMH family, Sephora is committed to fostering a diverse and inclusive workplace, empowering its teams to inspire and delight customers worldwide.

Role & Responsibilities

  • Oversee store operations and customer service to ensure an exceptional shopping experience.
  • Develop and mentor store personnel, fostering a culture of growth and excellence.
  • Implement and manage promotional campaigns and store activities to drive sales.
  • Ensure compliance with Sephora's policies and procedures.
  • Promote the company's mission, values, and culture within the store environment.

Qualifications

  • Bachelor's degree or equivalent.
  • Proficiency in a foreign language is preferred.

Skills

Excellent communication and customer service skills. Strong analytical and logical reasoning abilities. Proficiency in Microsoft Office Suite. Ability to communicate clearly and effectively with customers and staff. Commitment to consistent and reliable customer service.

Experience

Minimum of 5 years of experience in retail, with a preference for experience in the beauty industry.

Education

Bachelor's degree or equivalent.

Workplace

This position is based in São Paulo, São Paulo, Brazil. Cerulean lists 31 open roles in São Paulo. The broader São Paulo area accounts for 34 active listings on Cerulean. In Brazil as a whole, Cerulean currently features 45 open positions.

Benefits

Sephora offers a dynamic work environment, opportunities for continuous learning and career development, and the chance to work with some of the most talented professionals in the industry.

Culture

Sephora prides itself on its inclusive and innovative culture, where creativity is encouraged, and diversity is celebrated. As part of the LVMH Group, Sephora is committed to reimagining the future of beauty, with a global impact and a disruptive spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.