Skincare Specialist
Join Sephora in Shanghai as a Beauty Advisor. Enjoy competitive pay, career growth, and a vibrant work culture.
Overview
Sephora, a leading brand in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate. Known for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic and inclusive work environment that encourages creativity and growth.
Role & Responsibilities
- Provide exceptional customer service in alignment with Sephora's standards.
- Manage sales by adhering to company guidelines for appearance and uniform, offering product consultations and recommendations.
- Participate in and complete Sephora University foundational training and various brand and regional training sessions.
- Manage designated areas by preparing product displays and maintaining cleanliness of shelves and drawers.
- Process customer purchases following cashier procedures and standard operating protocols.
- Assist the store manager in maintaining balanced inventory levels.
Qualifications
- Passion for the beauty industry and willingness to embrace challenges.
- Excellent customer service awareness.
- Strong communication and stress management skills.
- Flexibility to work varied shifts, with two days off per week and eight-hour workdays.
Skills
Experience
No specific experience required, but a passion for beauty and customer service is essential.
Benefits
Comprehensive product knowledge and retail industry training, extensive career advancement opportunities, formal employment contract, paid annual leave and sick leave, competitive salary and benefits package, including sales bonuses and year-end double pay, compliance with national social insurance policies and additional medical insurance and annual health check-ups.
Culture
Sephora fosters a vibrant and inclusive culture that celebrates diversity and encourages innovation. Employees are empowered to express their creativity while delivering exceptional service.